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Customer Service Representative

Design intuitive, impactful user experiences that shape the future of our digital products.

Helsinki

Customer Service Representative

Our company prioritizes customer satisfaction through reliable support and clear communication. We aim to deliver positive experiences that build long-term trust.


Our support teams play a key role in maintaining strong customer relationships.


About Role
We are looking for a customer service representative to assist customers and resolve inquiries efficiently. You will act as a key point of contact to ensure a smooth support experience.


Responsibilities

  • Respond to customer inquiries across support channels.

  • Resolve issues clearly and professionally.

  • Maintain accurate records of customer interactions.

  • Collaborate with internal teams to resolve escalations.

  • Ensure high levels of customer satisfaction.


What We Are Looking For

  • 2+ years of experience in customer support roles.

  • Strong communication and problem-solving skills.

  • Ability to handle multiple requests efficiently.

  • Customer-focused and empathetic approach.

  • Familiarity with CRM or support tools.

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